Di Yu

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About Di Yu

  1. Hi Lavu Team, During the first day of using Lavu Gift function, we found a couple of bug for the lavu gift function and we'd like to share with Lavu Team for the further development. 1. Major Bug: During the Sale of the gift card, the reload procedure is before the checkout, if the cashier cancel the order or void the check , the money will not be removed from the gift card account which means anyone can load whatever amount of money they want without paying. This bug can be used by employees for stealing. 2. Gift card revenue tacking. I noticed that in advance setting, you have a option for "Gift Revenue Tracked", but looks like it has no thing to do with lavu gift card. Currently when people purchase lavu gift card, it will be count as sales and we they redeem the value, it will be count again. This makes sales report looks very nice but no for real. 3. Maybe add a phone number Verification or a password? At this moment when using Lavu Gift Card, you only need to swipe the card or type in the card number, but in my case, all card numbers are continuous,which means that a customer can easily guess other people's card number and tell the cashier to use that number. or in the worst case they can use a magnetic writer to change the number in the card magnetic strip ( I guess the content in the magnetic strip is not encrypted ). So if you can let customer put their phone number or pick a four digit password and use the card like a debit card, it will be much safer. 4. Refund. At this moment, we can only refund the customer manually, using the "admin.lavu.com/webgift" It will be really helpful if you can make it automatic. Di Yu A Plus Restaurant & Entertainment