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RafaelT

What is KDS Lavu?

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KDS Lavu is an iPad kitchen display system that integrates with POSLavu.

For more info on KDS check out the website. http://www.ipadkds.com/

Find it on iTunes. http://itunes.apple.com/us/app/kds-lavu/id437565964

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Is anyone a user? Can they provide any experiences or recommendations on KDS versus using standard printers?

Thanks,

-Jim

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I have tested it out. I would say at this point is would be good for either a very low volume restaurant of coffee shop somewhere with simple orders where you only need to work on a couple tickets at once. You are limited to three tickets on the screen and if they are long tickets you would have to scroll up or down. With that being said, it is a very well built solid app. If you think it might work for your restaurant then I highly recommend it.

I can't say for sure but I believe there are bigger plans for KDS so even if it does not fit your needs right now it would be worth it to keep your eye on it in the future.

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A typical thing for kitchen displays like this, which usually have a separate, environmentally hardened bump bar, is that they notify the server when the order has been put up by the line. I don't see anything in the POSLavu system that would seem to support that. Does the KDS have that feature? Also, you have any opinion if the iPad could survive a hot greasy messy kitchen environment with cooks hands repeatedly touching and swiping the screen and last more than a month? Maybe it really is only suited for small scale situations.

How would it work to solve nbolmer's issue of the bar printer that needlessly prints the bar tender's orders? Since bar orders get filled pretty fast would that negate the 3 ticket limitation? The classic iPad 2 is now only $399 so not much more than a printer (especially considering paper savings). Or maybe the bar environment is way too wet for an iPad? Just trying to plan out my own implementation.

-Jim

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Hey Jim, there is nothing in POSLavu right now to notify servers. My guess would be that we will see that feature eventually, it sounds like something they would add... but I don't know if that would be 6 months or 6 years from now.

I think at this point KDS really is suited for small scale locations. I really think it would be perfect at a bar, there are cases you can buy that are water resistent that I think would do a good enough job at protecting it. In terms of the 3 ticket limit, yes I think orders would get filled fast enough that it wouldn't matter. Unlike a kitchen you shouldn't need to be working on 6 tickets at a time.

I'm not sure about nbolmer's issue exactly but you can slect certain items to go to certain printers. All your bar drinks can be set up to only print at the bar printer. If there are no bar drinks on the order when they send it then nothing will print there. These can be set in the item "details" on the right side of the menu in the backend.

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We use the KDS in our kitchen and bar. We are casual fine dining with 30 tables and a capacity of about 80 depending on table configuration. We utilize the by course option and my chef does not have issues with having to scroll the tickets. I have considered adding a tv monitor to expand the view. The kitchen iPad is in a otterbox and is holding up just fine. Our bar is upstairs and the KDS speeds up our service greatly. I wish the kds was on iPhone for me to direct all BTB wines to sommelier instead of bar kds.

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Can the kds record serving time, for example the moment it appears on the kds and the time taken before the kitchen staff conplete the order, that way we can track the serving time of each order and set kpi if required.

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I think I still have a test version of KDS laying around... I'll test it out tomorrow when I get a chance and let you know.

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You can set the order duration time and once the order has been on the screen for the designated time, the order will have a red halo. I will check later today when at restaurant to for specific details. We serve in courses so our tickets stay on screen longer but kitchen staff can check off as each item is complete and close order when entire ticket is complete.

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I think that is really good for setting up a warning system if the order has been there for too long but at the management level, I think will be great if we can have a report to show the average completion time based on individual kds.

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I agree having more info on order completion would help a great deal. I use Lavu pilot and if that info was available on there that would also be a great tool.

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Looking for more info on the capabilities of KDS Pro.  Does it add any functionality to the original KDS (beyond bigger display with more tickets and a bump bar)?

 

Can it tag orders when done in the kitchen so we can get a report on average ticket production time?  That would be really really useful, especially if we could slice/dice it by order item in the new reporting tool.

 

Can notify servers when an order is ready?  For me this is less important than the first one, but I see several others asking about it.

 

Can it bring back a "completed" order when a mistake is brought back to the kitchen?  Does it understand courses?  Can you check off individual items on an order or only tag a whole order as "complete"?  Can you set your own thresholds for green/yellow/red timing (or equivalent)?  Can those thresholds be differrent according to meal period or day of the week?

 

I guess, I'm asking if KDS Pro can be a complete tool for an expediter who is managing the flow of orders out of a kitchen?  I know that's asking a lot, but if I have to upgrade to Platinum, install LLS, and buy more hardware, I'd like to really understand what it can and can't do.

 

If KDS could truly be a complete expediting tool, it would be worth all the extra cost and implementation.

 

-Jim

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Know what's kind of funny?  In trying to search the forums for information on KDS Pro, the search interface strips out all words of 3 characters or less, so it tells you you can't search using "KDS Pro" as your search terms.

 

So . . . . . . 

 

Can anyone point me to any URL or threads that have more detailed info on KDS Pro?

 

Thanks,

 

-Jim

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I received the same error when searching for the KDS Pro.  I don't know how to attach a screen shot of it to this post.  But I have a screen shot.  

 

I am installing my first KDS in one week at a very popular brand of restaurant that was featured on Man vs Food.  I don't see much advice, so I hope I am doing the right thing.  Any advice on the KDS would be greatly appreciated.  I will attempt to keep this page updated to help someone else in the future.  I feel like I am risking a little and taking a shot in the dark and don't want others to feel like this.

 

Here's my plan:

 

Buy:

1) 32 inch TV with HDMI port, 720p from Amazon.  I don't know a reason to spend and extra $200 to get a monitor.  Does anybody know?

2) 27 inch TV with HDMI

3) HDMI splitter

4) KDS bump bar

5) KDS Pro Controller

6) 2 Wall mounts 

 

I plan to mirror the KDS allowing the kitchen expo to control the 32 inch TV and mirror it to the 27 inch TV for the servers to view where their ticket is in the line. And have a kitchen printer to use in conjunction.

 

Any advice is appreciated.

 

 

** ADMIN NOTE: To avoid confusion, the screen resolution for any screen being used with KDS Pro is 1080p or above.

Edited by Lucas L
Clarification of information to reduce any future confusion.
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Hey Buckeye,

 

I have spoken with our support and development team concerning your list of hardware you intend to use, please see below for the information they provided:

  • The resolution MUST BE 1080p or higher! Any other resolution will not work properly with KDS Pro. This applies to any display being used for any reason in conjunction with the KDS Pro.
  • The HDMI splitter has not been tested and we did not originally design the KDS Pro to function in this manner; however, we do not see any reason for this to not work but we will be unable to help support such a set-up.

Overall, the Lavu team believes this setup will work as long as you up the resolution of the screens to 1080p or above. The KDS Pro is really a plug and play piece of equipment.

 

 

Thanks,

 

Lucas L.

General Manager | Lavu Inc.

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AWESOME info.  Thanks so much for the response.  I will make sure to use 1080 and will update you on how the splitter works.  Is there any other documentation I can consult for the LLS install this weekend?

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