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villapenna

Servers Down

Question

Any word on the time frame for fixing the server issue?  Working offline is fine but not being able to take cards is a killer

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This is absolutly horrible, once again poslavu has shown it's an amateur operation without basic cloud service reliablitiy or working fallbacks. The alternate cloud servers were supposed to never let this happen again, yet surprise here we are again!

 

What exactly are we paying monthly hosting fees for again?

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Exactly, if we weren't grandfathered in would not get it for the price new customers are paying!!

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Monthly server fees for this? Been having alot of trouble lately ( Past 3 weeks) with server going on and off. Tired of this.

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Hello Everyone,

 

We have been working on the issues our customers have been experiencing. Most, is not all, locations should be back up and running at this time.

 

There was an issue with one of our three primary servers resulting in a loss of connection; we have successfully moved everyone off of that server to one of the other two.

 

We are working to expedite necessary changes to prevent these types of issues in the future.

 

I am closing this thread at this time, an official statement will be posted in the Control Panel shortly.

 

Thank you.

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