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sushiguy

Missing order

Question

server put order in, printed in kitchen and order was made. 10 minutes later, server found out that order that she put in was missing from her table. this problem is happen almost everyday. I don't know how many order $$$ that my server didn't catch it.. A VERY SERIOUS ISSUES! POTENTIAL LOOSING REVENUE!!!!!. email to support too many times but never get any thing resolve!

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On 12/6/2015, 9:56:03, sushiguy said:

server put order in, printed in kitchen and order was made. 10 minutes later, server found out that order that she put in was missing from her table. this problem is happen almost everyday. I don't know how many order $$$ that my server didn't catch it.. A VERY SERIOUS ISSUES! POTENTIAL LOOSING REVENUE!!!!!. email to support too many times but never get any thing resolve!

same problem....

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We downgraded back to Lavu Retro months ago because of this very problem.  Still on Retro, with little appetite to try the latest version.  I'm sure some day they'll force us to upgrade, and then we'll have to fight these battles again.

 

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