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Fresh+Jeff

Any elegant implementations of Lavu toGO out there?

Question

Does anybody have any nice Lavu toGo implementaions out there they'd like to show off?

 

Precisely how is the restaurant notified of a Lavu toGO order?

 

Is the order paid for at the time of order?

 

Thanks all!

 

Jeff

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HI Jeff,

 

We just started using Lavu ToGo in the last few weeks and so far it has worked fairly well. For us one of the big issues to overcome was notifying a busy restaurant that an order has come in. Having notices sent to a single cell phone or email address didn't really work for us. We really wanted to avoid having someone place an order, have it missed and then have a customer show up without the order being ready. The fear of that made it not worth adopting for us. 

 

However, we make extensive use of the API for an inventory control system to know how much product we have on hand and to set daily par levels for prep. So we wrote a simple service application using the API that polls open orders for ones with a server name of "Lavu ToGo" and will print it to the kitchen impact printer with the order details and pickup time. Then, if the order is placed a long time in advance of pick up, a reminder ticket is printed 20 minutes before pickup. So far (knock on wood) we haven't had any lost orders. The application runs as a service in the background on a computer at the restaurant. It sounds like this functionality may be available with the local print queue that is in development.

 

Payment has to be made a the time of order as far as we can see, which is also a must have from our perspective.

 

So far feed back from the customers has been very positive for Lavu ToGo. We'll have to see if it has an impact on our business...

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We would love to have access to this service App?!!! Can it be downloaded? Purchased? Thanks

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daprice89, sorry for not responding to your post. Life and my day job have gotten in the way...

 

I am happy to supply the source code for it. It is definitely home-brew but functional, and provided as-is without warranty. You just need to have a Windows PC running on the same network as the printers and internet connection.

 

It is something that I put together quickly so it could use some work in the print formatting. It was written for a Star impact printer installed on the computer as a network printer. Could be better if you used the Star API, but it works.

 

We also had some issues with Lavu ToGo about a month ago where there was an issue when the customer went to check out. They weren't sure if the order was placed and the order never would show up in the POSLavu application and since the transaction wasn't complete, we were never notified of it. Caused for some upset customers. What I found was happening was the the order was being placed into the Lavu database, but given a voided code. So I modified the software to see if there were any voided orders that weren't closed and if so,  unvoid them and print to the kitchen to call the customer to find out if they want the order. I also made it so it will email the customer and let them know that we received the order but had issues with the payment and to please contact us.

 

Anyway, I am happy to provide source code that you would have to modify for your location and I can give you the instructions for how to install it and run it in the background as a service.

 

Cheers,

 

Kurt

 

SloCo Pasty Co.

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This is great to hear!

 

These are the projects and implementations that we designed our API for!

 

I'll talk to Upper Management about seeing if maybe we can gather various projects together in a makeshift Lavu App Store.

 

Does this sound like a good idea?

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Hey Guys,

 

We are definitely going to have some plans for doing something like this in the very near future. It will also include expanded access to our API as well for those who have already integrated with us.

 

I was told that we will have more information about this most likely in Q1 2015.

 

Keep up the great work and let's see what other new integrations people are accomplishing with our open API!

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Hi Guys,

 

We have successfully implemented with Mobi2Go via the API. Basically works as per LavuToGo but outside the USA.

 

Check it out here: http://try.mobi2go.com/mobi2go-poslavu/

 

They are doing a special for all POS LAVU integrations until Feb 2015 where the customer gets a free custom website and iPhone/Android App with all signups!!!

 

Any questions, drop me an email at: poslavu@tecsol.co.nz

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Great job! Feel free to post any other API implementations on our forums if you want to share them with other customers!

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