All Activity

This stream auto-updates   

  1. Earlier
  2. Routine Checklists

    I have a laminated checklist for opening and closing procedures. Only new employees actually check off tasks. Then we use Trello (think virtual marker boards) for tracking supplies. For example when an employee moves something to the "re-order" column I receive a notification on my phone (super helpful!).
  3. Credit Card Readers - what works

    I'm curious which credit card swipers are and aren't working for other businesses (iPad and iPod devices)? 2-3 years ago I had a miserable time going through multiple Magtek uDynamo and iDynamo swipers. Then through Mercury (now Vantiv) we moved to the Infinea Tab 2 Swiper and all has been well. Now I'm adding terminals and need additional credit card readers, but it appears my only options with POSLavu are the iDynamo and USB reader. Is everyone really using iDynamo swipers happily? Why is POSLavu no longer working with Infinea Tab and Linea Pro card readers? I just want to make sure I am using the most reliable card reader out there. In my opinion the credit card reader is more important that the POS software.
  4. Voided item to be printed to kitchen.

    This would be a great function... though I feel like KDS might be the way of the future for such real time updates.
  5. Table's highlight.

    Maybe the server should get a certain color or something... the host needs to know which tables are taken at any given time to seat people. I think a kitchen done and food run highlight would be even better so managers know if a table has gotten their complete order from the server.
  6. Table's highlight.

    I would like to have a feature that allow the server's only tables get highlighted at the dining room. In a busy restaurant, this feature can be very useful because server can narrow down which tables are his/hers.
  7. I would be nice if servers can reorder item with one click instead of putting in another order of the same item. Some orders have many optional modifiers added to them so it is time consuming for the servers to retype everything.
  8. I'm pretty sure someone else has touched on this subject before, but I don't see this feature added to the app yet. It will be nice if the voided item get printed to the kitchen because sometimes the item that we voided has not been prepared yet. If get send to the kitchen printer, the chefs can stop making the food and it will not go to waste. Lavu is the only POS system that doesn't have this feature as far as I know.
  9. Front End 86 Tracking Ability

    I agree. Front end capability is important.
  10. yes, I know. I have to check on action report every shift 2 times a day. just hope they get this fix ASAP.
  11. Lavu said they would fix this in the next update... I have this issue too. Hope they fix it soon. Maybe it's time to accept only credit cards lol😂
  12. Last night, I just found out that all my server that have access level 1 can remove item after sent! even though I set to required access level 3 or above. this is so dangerous, I have to go back to action report overnight in the past 2 weeks. I just want to make sure no one steal from me. I sent email to tech support last night and still wait from them. Is anyone have a problem?
  13. server be able to remove item after sent

    anyone have this problem?
  14. Last night, I just found out that all my server that have access level 1 can remove item after sent! even though I set to required access level 3 or above. this is so dangerous, I have to go back to action report overnight in the past 2 weeks. I just want to make sure no one steal from me. I sent email to tech support last night and still wait from them. Is anyone have a problem?
  15. Hi Arthur, Sounds similar to the bug I have. They did say they will fix it in Lavu 3.4.0 (next update)! I hope so
  16. Not sure, but sounds like your having the same issue as us . The last day two ours will freeze, it gets stuck in that loading screen we're the little arrow spins round and round and never stops. Forces you to quit the app and open the ticket again . is that what happening to you ?
  17. Anyone else have troubleshooting tips on the tableside iPod touches optional modifiers not displaying correctly and crashing the software? I heard Lavu is aware of the bug and issuing a fix.. but it is taking awhile! Lavu any comment on when this can be fixed? We use optional modifiers a lot of items and the small device bug is the biggest hurdle and challenge for us. Hope to hear back soon. It is very random and no amount of force stopping fixes the issue. It just a bug that comes and goes at will. It makes the table side iPod touchs not the best option to use right now. Resorting to paper until this is fixed.
  18. Combine items

    Hmm they should be printing by category and order you set in the backend. You would configure usually by putting like item like "soups" in the same category and setting a print order. Hope this helps!
  19. Why is Support so slow at the moment?

    I feel like regular product support is pretty available and easy to get a hold of nowadays... so I guess they have improved on when you posted this up. Support seems fast and friendly! I do agree about the product roadmap and communications. The software itself is still amazing and pretty stable... but I think more updates would be great... one of the reasons we chose an iPad POS was the ease of updates for new features the developer would be adding! Hope Lavu can at least give us a month email or announcement on what they are working on. Hope the new CEO / President reads this! Lavu is a software company so it's exciting to hear and read about what's in store and when. SaaS can feels more worth it when the developers actually engage with its user base!
  20. Disabling Users.

    We need an inactive user list versus having both active and inactive showing up in the backend screen. Has this been requested or is it already possible?
  21. Tips pooling calculator

    We have tried a few different spreadsheets/forms for tips and tip outs. Anyone willing to share theirs?
  22. manage tips

    I am not able to see the screen shot. Is it possible to repost or send to me?
  23. How is this report used?
  24. Serial Tracking for Items

    We sell kegs of beer from our brewery. The keg has a serial number on it. How would you track those numbers in POSLavu? Is there a way that we can enter a serial number for an item when it is added to a ticket? Some trick we can use with forced modifiers?
  25. Save report as PDF

    Hi Perhaps Lavu team can add report that can be exported to PDF file. Thanks
  26. Designing receipt template

    Hi! I am not 100% sure what you mean by "design (your) own receipt", but you can modify your receipt appearances in Basic Location Settings and Company Settings in the Control Panel. In Basic Location Settings, you can change what company information prints on your receipts. Each of the text fields are open, so you can enter whatever you like (or nothing at all). For more information about Basic Location Settings, click here. You can also add your company logo to your customer receipts by adding it to Company Settings. Click here for more information about adding your company logo. Please note, you need to have "Include company logo on receipts" enabled in the Printers / KDS section of the Control Panel. Always remember to Reload Settings in the Lavu App on all devices running Lavu in order for the changes to take effect. Let us know if you have more questions!
  1. Load more activity